Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you:

• • Complete and submit our contact or inquiry form
• • Send us an email or written correspondence
• • Opt in to receive SMS/text message communications
• • Otherwise engage with us in connection with our financial services

The types of personal information we may collect include: full name, email address, mobile phone number, mailing address, financial inquiry details, and any other information you voluntarily provide.

We also automatically collect certain technical information when you visit our site, including IP address, browser type, referring page, and pages visited. This information is used for website administration and analytics purposes only.

2. How We Use Your Information

We use the information we collect to:

• • Respond to your inquiries and provide our lending and financial services
• • Send transactional communications related to your inquiry or application
• • Send marketing and promotional SMS/MMS messages to users who have provided express written consent
• • Improve our website, services, and customer communications
• • Comply with applicable laws and regulatory requirements

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website or conducting our business, subject to confidentiality obligations. We may also disclose information as required by law or to protect our legal rights.

4. SMS / Text Message Communications

If you have opted in to receive SMS/MMS messages from Shenandoah Investment Properties Inc, the following terms apply to those communications:

• • Nature of Messages: You may receive recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our financial products and services, sent using an automated telephone dialing system (ATDS).
• • Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
• • Rates: Message and data rates may apply, depending on your mobile carrier plan.
• • Opt-Out: Reply STOP to any message to opt out at any time. After opting out, you will receive a confirmation message and no further marketing SMS will be sent.
• • Help: Reply HELP for assistance or contact us at ken@shenandoahinvestmentproperties.com.
• • Not a Condition: Consent to receive SMS messages is not a condition of purchasing any products or services from us.

Mobile opt-in data and SMS consent information are never shared with third parties for marketing purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights with respect to your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us at ken@shenandoahinvestmentproperties.com.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under CCPA.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies for basic functionality and analytics. You may configure your browser to refuse cookies, though doing so may affect certain site features. We do not use cookies for cross-site behavioral advertising.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: